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May 27, 2018

Karen became an entrepreneur after a very successful career in various positions in Corporate America, from software implementations to six sigma black belt to President of a company.  Yet her main reason for becoming an entrepreneur, like so many of us, was to be able to set her own schedule and devote time to trying...


May 20, 2018

Bad news happens and has to be delivered to your customers and clients in a certain way.  Listen in as Nancy & Rick make recommendations of just HOW to do it.  Nancy recommends "be direct and straight to the point", don't be crazy and abrupt "but throw them a bone will allow you to save face" Rick adds.  Stick to the...


May 13, 2018

Do you have plans in place to on board your new sales team?  Listen in as Rick and Nancy discuss stories of good on boarding experiences and bad ones.  In the first 40 hours a new member of your team is figuring out if they made a good decision to join your company and those 40 hours will show them the culture you have,...


May 6, 2018

There are times we build our entire day or week around an appointment that might be many hours away and maybe we actually had to fly there.  How do you reduce the chances of showing up and no one else does?  We've all had that feeling, the pit in our stomach that says... OH NO!  Here is a list of things you can do to...